Privacy Policy | Get it Cheap

Get it Cheap respects your privacy. This policy explains what we collect, why, who helps us process it, and how you stay in control.

Who we are

Get it Cheap is operated by Get it Cheap, LLC, 131 Continental Dr, Suite 305, Newark, DE 19713, USA. For privacy questions, email support@getitcheap.pro.

Information we collect

We collect information you provide when registering, placing an order, subscribing to our emails or contacting support: name, email address, phone (optional), billing country, and payment details as processed by our payment provider. We do not see or store full card numbers. When you are signed in, we also note which country you are browsing from (the country only) so the site can greet you when you travel; for this we keep only the last few countries. The security records we keep when you sign in or pay are described under “Sign-in records” and “Payment checks” below.

How we use it

We use your information to process orders, deliver license keys, provide support, send order and account emails, keep your account secure, prevent fraud, and improve our service. We send marketing emails only if you subscribe to them.

Each time someone tries to sign in to your account, we record when it happened, how (for example password, email code or Google), whether it worked, the IP address it came from, the approximate country of that IP address, and the browser and device as your browser reports them. We use these records only for account security, fraud prevention and payment disputes, and only authorised Get it Cheap staff can see them. We delete sign-in records automatically once they are 2 years old; the clean-up runs once a day, so this can take up to one more day. The IP address and country saved with a signed-in device are removed on the same schedule or sooner. Our legal basis is our legitimate interest in keeping accounts and payments secure.

Payment checks

When you start a payment, even one you do not finish, we record details of it so we can stop stolen cards and answer payment disputes: your IP address and its approximate country, your browser, device type and screen size, language and time zone, a random device identifier kept in your browser, the billing country you enter, and, once a card payment goes through, a fingerprint of your card from Stripe (never the card number), the card's country and the result of your bank's security checks. If you are in the EU, EEA or UK, we also record when you asked for immediate delivery. Two of these details are also used for your order: the billing country is printed on your invoice, and the time you asked for immediate delivery is confirmed in your order email. Everything else is visible only to authorised staff and used only for fraud prevention and payment disputes. Apart from the services that store and process data for us (see “Services that help us”), we share these records only with the payment provider that handled the payment, if a dispute needs them. We delete these records automatically 24 months after the payment was started (the clean-up runs once a day, so this can take up to one more day), unless a payment dispute about that payment is still open; in that case we delete them once the dispute has closed. For their use against fraud, our legal basis is our legitimate interest in preventing fraud.

If you subscribe, we ask you to confirm your address first (double opt-in), then send deals, new arrivals and a one-time welcome discount. We keep your email, language, where you signed up, and when you confirmed, as a record of your consent. Every newsletter has an unsubscribe link, and you can also email us to stop them. Order and account emails are not marketing and are sent while you have an account or an open order.

Services that help us

We share only what each service needs to do its job: Stripe (payments), Resend (sending emails), Supabase (database hosting), Vercel (website and API hosting), Freshworks (support tickets and chat), Google Workspace (our support mailbox), Trustpilot (after a purchase, your name, email address and order number, so Trustpilot can invite you once to review us; its email has an unsubscribe link) and Sentry (error monitoring). We do not sell your data and do not use advertising trackers.

Cookies and local storage

We use essential cookies and local storage for sign-in, your cart, language, currency and cookie choice. Payment checks use a random device identifier for fraud prevention (see “Payment checks”). With “Accept all”, we also store a random session identifier and campaign information to measure how our store is used. This analytics data goes to our own API. During checkout, campaign parameters and advertising click identifiers are saved with the paid order so we can attribute the purchase to its source. The support chat (Freshchat) sets its own cookies when it loads: with “Accept all” it loads on every page; with “Essential only” it loads when you open the chat. You can change your choice with “Cookie settings” in the footer; switching to essential only clears the analytics identifier and campaign information from this browser. We do not use advertising or cross-site tracking cookies.

Data retention & security

We keep order and account data as long as tax, accounting and fraud-prevention rules require, and delete the rest when you close your account. Sign-in records and payment checks are kept for the periods given above. Screenshots and files you attach to a support request are stored privately and deleted 24 months after the request was last updated; files you upload but do not send are deleted within a day. If you unsubscribe, we keep your email on a suppression list so we never email you marketing again. We use appropriate technical and organizational measures to protect your data.

Your rights

You can ask for a copy of your data, correct it, or have your account deleted: email support@getitcheap.pro from the address on your account. To stop marketing emails, use the unsubscribe link in any newsletter. We answer requests within 30 days.

Privacy policy.